Customer Support Engineer (German Speaker)

Sécheron Hasler Group

Milan, Metropolitan City of Milan, Italy permanent

Posted: January 23, 2026

Quick Summary

We are seeking a Customer Support Engineer with a strong background in electrical engineering to join our team in Milan, Italy. The ideal candidate will have experience in designing and implementing electrical safety solutions, with a focus on high-speed circuit breakers and voltage limiters. The successful candidate will be part of a global team that prioritizes innovation and safety.

Required Skills

Job Description

With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.

Safety meets innovation in our Electrical Safety Solutions unit. From high-speed circuit breakers to voltage limiters, we engineer the components that protect critical infrastructure. Be part of a team where your work safeguards lives and powers progress. For the expansion of our team, we are seeking to hire in Milan a dynamic and motivated Technical Customer Support Engineer.

Main Tasks:

• Technical support to clients in France and Italy.
• Project technical documentation, standard conformity verification.
• Study of customer specification and product selection/configuration.
• After sales and quality support.
• Technical interface between the customers and the Geneva head office.

Requirements:
• Minimum 3 years successful experience as technical customer support in the field of railway or power electrical.
• Experience in RAMS is a plus.
• Fluent in English, German and Italian.
• Other languages are a plus.
• Capability to create strong relationship with clients
• Technical reports & documentation writing
• Ready to travel frequently (1x/month) in France and Italy, plus 4x/year to headquarter in Geneva.

Benefits:
We foster flat hierarchies and direct communication, enabling quick decisions and strong collaboration across all levels. You’ll be trusted with real responsibility and encouraged to take initiative, with plenty of opportunities to grow both personally and professionally.

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