Customer Support Consultant - German Upskill Academy

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland is seeking for enthusiastic people to join us as German Academy Participants. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! German Customer Support Consultant - GUA in this role get to:

• Become part of our amazing team for attending online German Academy;
• With the aim of improving German language knowledge German Academy that will be financed by Sutherland;
• Will be offered to candidates that are at least at B1 level of German language in written and spoken Sutherland will offer employment and career development opportunity to successful candidates;
• Duration: 8 weeks
• Schedule: Monday- Friday 10 am – 1 pm

Our most successful candidates will have:

• High school/University degree or relevant experience;
• B1 level of German in written and verbal;
• Commutative and motivated to offer services to customers;
• To attend Academy classes regularly;
• To be active during classes - To pass tests and assignments given during the course;
• To show improvement in final test/interview on overall language skills in written and verbal;
• To be ready and enthusiast to start a job with Sutherland after successful academy graduation;