Customer Support Agent - Thai Speaking

Wedosupport

Remote (Sofia, Bulgaria) Remote permanent

Posted: December 10, 2025

Job Description

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

WeDoSupport is growing tremendously, and we continue to conquer new countries!

🇹🇭 Now we're looking for Thai speaking Customer Support Agents to join our team and make his own contribution to our products.

💼 Your Shift

Working Hours: 09 AM - 18 PM, 14 PM - 23 PM and 17 PM - 02 AM which is rotating each week

Working days: 5 days work, 2 days rest on a wish based schedule 1 month in advance;

Entry level position - you can apply with little or no experience.

✅ Responsibilities:

✔️ Providing support in Thai and English by email and Live chats;

✔️ Processing with great attention to details and content;

✔️ Identifying clients' needs and proactively proposing solutions;

✔️ Focusing on customer expectations and satisfaction;

✔️ Working closely with our team to improve and establish the necessary processes.

✅ Qualifications:

✔️ Proficiency in Thai and English, both written and spoken;

✔️ Proactive person with good support/sales skills;

✔️ Strong communication and negotiation skills;

✔️ Attention to detail;

✔️ Previous experience as a support agent will be considered an advantage.

✅ Why WeDoSupport?

💰 Up to 50% monthly bonuses;

🌴 24 days of vacation per year;

🤒 6 days of paid sick leave;

📚 Language classes (partially paid for by the Company);

🎁 Birthday, wedding, and newborn gifts;

💡 Career growth opportunities (promotion to Mid and Senior agent)

Your potential + our support = success. Let’s make it happen!

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