Customer Support Agent - Danish Speaking (night shift)

Wedosupport

Copenhagen, Denmark permanent

Posted: December 29, 2025

Quick Summary

WeDoSupport is a customer support team that provides top-notch support to our clients, ensuring their operations run smoothly and efficiently. We're looking for a customer support agent to join our team and help us achieve our goals. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong work ethic.

Job Description

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

🇩🇰🇬🇧 Speak Danish & English? Love Helping People? Join Us at WeDoSupport in Cool Copenhagen! ❄️🇩🇰

Please note: This job is for our Night Team and it is based on a 3:3 working basis (3 days in, 3 days off) with a shift pattern of 10PM - 8AM

We’re growing — and we want you on our awesome team! 💥 If you're fluent in Danish & English and passionate about delivering top-notch customer support, this could be your perfect opportunity. Come join us at our brand-new office in the heart of Copenhagen! 🏢🌆

✅ What You'll Be Doing

📞 Helping customers via phone, email & live chat — mostly in Danish

🔍 Solving inquiries with care, precision & a human touch

🎯 Understanding client needs & recommending smart solutions

🙌 Going above & beyond to wow our customers

🤝 Collaborating with your team to improve how we do things

✅ What We’re Looking For

🇩🇰🇬🇧 Fluent in Danish & English (written + spoken)

💡 A go-getter who thrives on helping people (and enjoys a bit of sales too!)

🗣️ Excellent communication & problem-solving skills

🧐 Detail-oriented with a proactive attitude

📈 Experience in customer support? Even better!

🎁 Why You'll Love It Here

💸 Up to 50% monthly bonuses

🧳 Extra 12.5% Vacation Pay! Enjoy vacation allowance added to your salary, following the Danish Holiday Act

🤒 Paid sick leave

🌇 Gorgeous office location & facilities

👥 Team-building events & activities

🚀 Real career growth (Mid & Senior agent promotions!)

... and much more designed to support your career and lifestyle 🧘 ♀️🌟

Your potential + our support = success. Let’s make it happen!

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