Customer Success & Operations - Moldova

Confidential

Remote job permanent

Posted: February 25, 2026

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Quick Summary

The company is looking for a Customer Success and Operations role to join a small remote team. As a Customer Success and Operations professional, you will work with the team to drive customer success and operations excellence, and will be responsible for analyzing source code contributions to produce scalable productivity metrics.

Required Skills

Customer Service Technical Support Problem Solving Communication Empathy Documentation Workflow Optimization Data Analysis Workforce Metrics Strategic Insights

Job Description

This is a research-driven SaaS platform that helps software engineering organizations move beyond intuition by offering objective output measurement of the impact of AI on their teams. It analyzes source code contributions to produce scalable, comparable productivity metrics, spot performance bottlenecks, and identify best practices across teams.

We’re a small remote team. We ship fast, debate ideas openly, and care about impact over process.

What we offer:

• Competitive remuneration

• Remote work

• 28 calendar days of vacation

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