Customer Solutions Coordinator

PardotaSalesforceCompany

Atlanta, GA, United States permanent

Posted: April 27, 2015

Required Skills

Job Description

Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.

Pardot is hiring experienced and genuine humans to join our Solutions Team. You’ll swoop in to save the day when a customer needs technical assistance. You’ll also build relationships as you collaborate with other teams within our awesome Customers For Life department to make the customer experience second to none.

The perfect candidate will be an enthusiastic champion for customer service, an outstanding and friendly communicator (written and verbal), and will have a proficiency for picking up intricate or technical concepts quickly and helping others do the same.

They have a natural curiosity and love of solving puzzles, and are real team-players who thrive in a collaborative environment. They also love to laugh, and don’t mind hunting down the perfect .gif for just the right moment.

Responsibilities:

- Research and respond to technical support requests from our growing client base through email, chat, and phone support.

-Develop creative strategies with clients to find solutions to their marketing automation quandaries.

-Help identify trending customer issues or bugs and escalate as appropriate to our engineering teams.

-Give phenomenal customer service and leave our customers feeling exceptional.

-Become a Pardot Certified Consultant.

-Learn the Salesforce ecosystem.

-Regularly contribute your ideas to help us be the best place to work and the best place to be a customer.

Requirements:

At least 1 year of technical support experience

Based in Atlanta, San Francisco, Dublin, Or Sydney

BA/BS degree with strong academic record

Excellent communication and relationship building skills.

Proactive, with a strong attention to detail and organization.

Be yourself!

http://careers.force.com/jobs/ts2__jobdetails?jobId=a1k700000008MtkAAE

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.