Customer Service Unarmed Security Officer

Unarmed Security Officers:

Peralta Associates & Defense is seeking full-time Unarmed Security Officers to join our rapidly growing team in the Los Angeles, CA area.

At Peralta Associates & Defense, we are recognized as one of the nation’s fastest-growing security agencies, specializing in customized and integrated security solutions. We utilize cutting-edge technology and top-tier equipment to provide unmatched service. Our team consists of experienced professionals from the protection industry, dedicated to exceeding industry standards. By joining us, you'll have the opportunity to contribute to a dynamic, diverse, and inclusive work environment while playing a key role in our expanding organization.

Job Summary:

Conduct regular observation of client premises and report any suspicious activity.

Perform foot patrols, monitor the perimeter, and handle incident reporting.

Key Responsibilities:

Deliver excellent customer service while adhering to safety, security procedures, and site-specific policies.

Monitor and respond to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Building Monitoring, Security, and Control systems.

Follow direction of management in regard to day-to-day activities.

Incident escalation and report writing.

Provide physical security within the CoreSite premises

Provide day-to-day exceptional customer service and support

Compose detailed reports and daily activity logs

Maintain and complete regular facility and security tours documenting and responding to found issues.

Manage building service requests through resolution.

Responsible for notifying customers, management and facility teams of security system alarms and security breaches.

Responsible for managing the loading dock shipping and receiving.  

Assists with managing systems to avoid unplanned customer-impacting outages

Perform and complete work orders and customer service tickets in a timely manner

Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles.

Special projects as assigned.

Minimum Qualifications:

Valid California Guard Card required.

High School Diploma or GED required; Associate’s or Bachelor’s degree is a plus.

Minimum of 1-2 years of experience in a customer service or administrative role.

Excellent written and verbal communication skills.

Strong organizational and time-management abilities.

Proficiency in Microsoft Office (Word, Excel, Outlook).

Ability to work independently and collaboratively in a team environment.

Professional demeanor and problem-solving attitude.

Must pass a background check and drug screening (if required by employer).

Familiar with CCTV and access and control security systems.

Good troubleshooting skills.

Schedule flexibility with ability to work non-standard business hours.

Exhibits a strong work ethic and accountability.

Candidate must have ability to work independently and be able to follow all escalation procedures in regard to critical or emergency situations.

Ability to operate in and promote a rigorous process-driven team environment

Ability to effectively multi-task multiple projects

Operate Hand and Machine Tools (hammer, drill, saw, etc.)

Operate electrical tools such as a multi-meter or infrared camera

Join us to grow your career in security with a leading agency focused on excellence, innovation, and professionalism!

What You'll Need:

Proficiency in English, including speaking, reading, and writing.

A commitment to delivering exceptional customer service.

Ability to meet all physical demands such as standing, walking, and sitting for extended periods.

Must pass a comprehensive background check, which includes a criminal record, driving record, and drug testing.

Why You'll Love Working with Us:

Company Culture: We are dedicated to creating a workplace where you’ll want to be.

Paid Holidays: Federal holidays are paid at a holiday rate if worked.

Sick Leave: Eligible for sick leave from the start of employment.

Paid Training: We provide compensation while you learn on the job.

Equal Opportunity Employer – M/F/D/V

As part of our commitment to safety and confidentiality, all candidates who receive an employment offer must pass a background check prior to hire.

Peralta Associates & Defense proudly promotes equal opportunity for all. We are dedicated to fostering a fair recruitment and employment process for everyone, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, disability, veteran status, genetic information, or any other protected status under federal, state, or local law. We believe that diversity and inclusion fuel innovation and excellence, and we aim to maintain a workplace where everyone’s contributions are recognized and respected.

All employment-related decisions, including hiring, promotions, compensation, benefits, and termination, are made based on merit, qualifications, and business needs. Our policies ensure that no employee or applicant experiences discrimination or harassment. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to building a culture of diversity, equity, and inclusion.

California License: #PPO122215