Customer Service Support Representative

Mindlance2

San Diego, CA, United States permanent

Posted: February 23, 2017

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Quick Summary

We are seeking a Customer Support Representative to join our team in San Diego, CA. The ideal candidate will be responsible for providing excellent customer service to patients, doctors, and insurance companies via inbound calls, resolving billing issues, and collecting payments. The successful candidate will be highly organized and detail-oriented, with excellent communication skills.

Required Skills

Customer Service Bilingual Problem Solving Billing Resolution Insurance Processing Payment Cards Claims Management Patient Listener

Job Description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Position will require candidates to answer inbound calls, resolving billing issues, collecting outstanding balances, and processing patient correspondence. Calls will be coming from patients, doctors, and insurance companies to answer questions and resolve billing issues & inquiries. Will be collecting electronic payments, updating claims/denials, updating insurance info, discussing outstanding balances and offering payment options/plans.

Must be bilingual English/Spanish**

Thanks & Regards’

For any queries please call me @ 732-243-0286.

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