Customer Service Specialist - German Speaking

Join Our Customer Service Team in Gaupne!

We are looking for a structured, service-minded, and motivated Client Specialist (Temporal Contract) to strengthen our customer service team during a busy and important period. As a Client Specialist, you will play a key role in handling customer orders, coordinating deliveries, and ensuring a high-quality customer experience for our European clients.

This is an excellent opportunity to gain valuable experience in an international company and contribute directly to our core mission of delivering high-quality heat transfers across Europe.

The role will serve as a vital link between the customer and our operations/production team. The main responsibilities will include:

• Serve as the main contact point for customers, providing timely and professional support.

• Manage order handling and follow-up through data systems, email, and phone.

• Coordinate effectively between the customer and our operations team to ensure accurate and on-time deliveries.

• Proactively identify customer needs, solve issues, and escalate when needed.

• Maintain accurate documentation and ensure traceability throughout the order process.

• Contribute to building strong customer relationships in collaboration with the wider service team.

• Experience from customer service, sales support, logistics, or similar service-oriented roles.

• Strong communication skills and the ability to build trust with customers.

• Fluent in English, Fluency in German (both written and verbal) is strongly preferred and a good understanding of Norwegian is a plus.

• Comfortable with digital tools and order-management systems; knowledge of Google Suite is an advantage.

• Structured and reliable, comfortable handling multiple tasks at once.

• High level of accuracy and good time-management skills.

• Willingness to learn and adapt in a dynamic and international environment.

About Avery Dennison

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.

We're not just a global leader in materials science and branding solutions; we're a team of passionate individuals committed to bringing brands to life and transforming how businesses connect with their customers. Whether through our Embelex platform, empowering creativity with on-product branding, or our Aftermarket solutions, optimizing apparel production and supply chains, we work together to solve complex challenges and create a more sustainable future.

Our vision unites us: Together, we connect the physical and digital to solve some of the world's most complex challenges.

Every voice. Every day! Eight Values. One Team!

We understand diversity and equal opportunities as enrichment for our future-oriented work at Avery Dennison. With us, teams are balanced and diverse. Because each of us is unique, and we appreciate bringing together different personalities and talents.