Customer Service Specialist - DME Medical Equipment

Remote VA

Davao Region, Philippines Remote permanent

Posted: February 2, 2026

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

We are seeking an experienced Customer Service Specialist with a strong background in the DME medical equipment industry. The ideal candidate will be comfortable handling customer communications, processing orders, and supporting patients and providers with professionalism and empathy.

Required Skills

Durable Medical Equipment Customer Service Order Processing Parachute Health Communication English Proficiency Detail-Oriented Reliable Independent Work

Job Description

We are seeking an experienced Customer Service Specialist with a strong background in the Durable Medical Equipment (DME) industry. The ideal candidate will be comfortable handling customer communications, processing orders, and supporting patients and providers with professionalism and empathy.

Requirements & Responsibilities

• Proven experience in the DME medical equipment business, including products such as wheelchairs, hospital beds, diabetic supplies, and incontinence items.
• Hands-on experience placing and managing orders through Parachute Health.
• Handle inbound and outbound customer calls and emails in a professional, clear, and courteous manner.
• Provide accurate information regarding products, orders, and delivery status.
• Maintain detailed and accurate records of customer interactions and orders.
• Fluent English (spoken and written) is required.

Requirements:
• Prior experience in a DME customer service or billing-related role.
• Strong communication and customer service skills.
• Detail-oriented, reliable, and able to work independently.

Benefits:
Purely work-from-home

Night Shift (EST)

Weekly pay

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs