Customer Service Representative

IntegratedResourcesINC

Omaha, NE, United States permanent

Posted: August 9, 2017

Quick Summary

Customer Service Representative is responsible for providing exceptional customer service to our clients, ensuring timely resolution of customer inquiries and resolving issues in a professional and courteous manner. The ideal candidate will have excellent communication and interpersonal skills, with a strong ability to work in a fast-paced environment. The role requires a high level of professionalism and a strong work ethic.

Job Description

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

We’ve stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity.

Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients’ success.

• Looking for agents that will be successful in a Call Center environment.
• Previous call center experience is helpful.
• The agents will attend 4 Weeks of Training , M-F from 8:00 am to 4:30 pm.

• After training, they will have 7 days of Transition Time at the same schedule, M-F from 8:00 am to 4:30 pm.
• Once the agents are out of transition they will start their regular shift of 10:30 AM – 7:00 PM.

All your information will be kept confidential according to EEO guidelines.

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