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Customer Service Representative

Reveal Health Tech

New York, New York, United States Remote permanent

Posted: March 17, 2026

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Quick Summary

This Customer Service Representative role involves handling customer inquiries via phone, email, and chat, with a focus on providing high-quality customer service and resolving customer issues in a professional and efficient manner.

Job Description

We are currently hiring for a remote Customer Service Representative position with the following details:

• Pay: $25–$33 per hour
• Schedule Options:
• Full-Time: Monday to Friday (30–40 hours/week)
• Part-Time: Monday to Friday (15–20 hours/week)

• Location: Remote (United States)


Requirements:
Strong verbal and written communication skills

Ability to handle customer inquiries professionally via phone, email, and chat

Excellent problem-solving and conflict resolution skills

Strong attention to detail and ability to document interactions accurately

Basic computer proficiency (Microsoft Office, email platforms, or CRM tools)

Ability to multitask and manage time effectively in a remote environment

Positive attitude with a customer-focused mindset

Ability to work independently and as part of a team

Reliable high-speed internet connection and access to a computer/headset


Benefits:
Competitive hourly pay

Flexible remote work environment

Paid training and onboarding support

Opportunities for career growth and advancement

Supportive team culture and management

Performance-based incentives and bonuses

Work-life balance with flexible scheduling options

Ongoing learning and development opportunities

Access to company tools and resources needed for success

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