Customer Service Representative I // Mason OH 45040

Mindlance2

Mason, OH, United States contract

Posted: May 18, 2017

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Quick Summary

Performs outbound calls to notify outcome of prior authorization, case details, and coverage dates

Required Skills

Customer Service Communication Typing Speed Email Communications Flexibility Call Logging

Job Description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Business Customer Service Representative I

Location 8990 Duke Drive, Mason OH 45040, USA

Division Healthcare

Contract 3 Months

Work Schedule M-F 7:00AM - 10:00PM EST (Flexible for any 8hrs; shift)

Essential Functions

· Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates

· Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion

· Monitors requests via e-mail for outbound call notifications

· Requires proficiency in typing, communication, and customer service

· Additional duties as assigned

If you are available and interested then please reply me with your “Chronological Resume” and call me on (678)-405-3590.

Thanks & Regards,

Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: 678 405 3590

ranadheerm@mindlance .com

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