Customer Service Representative – Hotel Reservations (Remote)

Destinationknot

Georgia Remote permanent

Posted: February 2, 2026

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Quick Summary

Provides exceptional customer service to clients by assisting with hotel reservations through phone, email, and messaging, maintaining accurate records and communicating professionally.

Required Skills

Customer Service Communication Detail-Oriented Self-Motivated Computer Proficiency Reliable Internet Booking and Payments Hospitality Experience

Job Description

Customer Service Representative – Hotel Reservations (Remote)

About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:
Help clients choose and book hotel accommodations
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Communicate professionally via phone, email, and messaging

Qualifications:
Strong communication and hospitality skills
Professional, detail-oriented, and self-motivated
Basic computer proficiency and reliable internet
Customer service or hospitality experience is a plus

What We Offer:
Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks

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