Customer Service Representative – Hotel Reservations (Remote)

Destinationknot

Georgia Remote permanent

Posted: March 20, 2026

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Quick Summary

Customer Service Representative – Hotel Reservations (Remote)

Required Skills

Customer Service Communication Hospitality Detail-Oriented Problem Solving Computer Proficiency Remote Work

Job Description

Customer Service Representative – Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:

Help clients choose and book hotel accommodations

Provide details on amenities, pricing, and availability

Manage reservation changes and maintain accurate records

Communicate professionally via phone, email, and messaging

Qualifications:

Strong communication and hospitality skills

Professional, detail-oriented, and self-motivated

Basic computer proficiency and reliable internet

Customer service or hospitality experience is a plus

What We Offer:

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income-earning possibilities based on performance

Travel discounts and perks

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