Customer Service Representative (After Hours)
Confidential
Posted: February 5, 2026
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Quick Summary
Customer Service Representative is responsible for providing exceptional customer service to clients, handling customer inquiries and resolving issues in a timely and professional manner.
Required Skills
Job Description
Are you looking for an exciting opportunity, with a company who is outgoing, eccentric and growing each and every day?
Be part of an awesome team!
By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level. We are looking for an outgoing, determined, and driven Customer Service Representative to join our expanding team!
Who Are We?
Quarterback Transportation is a fast-growing freight brokerage and third-party logistics provider with offices in Toronto, ON, and Cincinnati, OH. We have been considered one of PROFIT 500’s fastest growing companies for the past four years. We specialize in truckload shipments of dry, specialized, and temperature-controlled products across North America. Our team is made up of dynamic, friendly, fun, risk taking people who want to help us continue our growth into the future!
Please visit our website www.qbtransportation.com for more details!
Responsibilities:
Track customer orders
Customer support
Update spreadsheets
Data management
Meeting customers’ needs
Sales and dispatch coordination
Qualifications:
Must be able to work 10:30 pm - 9:30 am Monday – Thursday
Strong communication skills and command of the English language
Excellent computer and typing skills
Must have good phone etiquette and be personable over the phone
Ability to work independently
Salary Range $45K to $48K with Target incentive.
We offer an excellent compensation package, with bonus plan. We also provide a free gym membership!
Quarterback Transportation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Quarterback Transportation will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.