Customer Service Officer

FosadConsulting

Lagos, , Nigeria permanent

Posted: February 25, 2015

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Quick Summary

We are seeking a highly skilled Customer Service Officer to join our team in Lagos, Nigeria. The ideal candidate will be responsible for providing top-notch customer service, managing correspondence, and performing administrative tasks. The successful candidate will have excellent communication skills and be able to work independently.

Required Skills

Customer Service Communication Documentation Documentation Management Call Handling Typing Meeting Minutes Report Preparation Interpersonal Skills Task Management

Job Description

We are a business support services firm with a proven track record. With over 12 years providing critical business support to new and established businesses, the firm has deep, specialized support service skills. Our clientele are some of the top performing brands in Nigeria.

• prepare ,manage & distribute correspondence, reports and documents
• Make and receive internal and external calls
• Type documents and distribute minutes of meetings.
• Make report on minutes of meetings
• communicate verbally and in writing to answer inquiries and provide information
• liaison with internal and external contacts
• receive, sort and distribute incoming mail
• Any other task as assigned by Supervisor

Required Qualification: OND or HND (Minimum of Upper Credit) in related discipline

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