Customer Service Chinese

SGS

Hai Phong, , Vietnam permanent

Posted: May 8, 2026

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Quick Summary

Handle client inquiries, clarify unclear information about KAM program and check client payment status.

Required Skills

Customer Service Chinese Language Communication Office Skills Basic English Good in Chinese

Job Description

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Receive sample, check test request form & sample size

Clarify unclear information about KAM program

Check client payment status (contract or in advance) and follow debt 

Handle client inquiries (collect info from the related team) 

Handle revised report as client request

Handle internal queries on order status

Monthly/ Weekly summary for account handling

Other assignments upon getting request

University level or higher

Good communication & Office skills

Good in Chinese, basic English

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