Customer Service Associate - Tommy's Express Car Wash

Confidential

Brampton, Ontario permanent

Posted: January 29, 2026

Required Skills

Job Description

Position : Customer Service Team Member
Status: Full-Time & Part-Time

OpenShine Holdings Ltd., the operator of several Tommy's Express Car Wash franchises in Southwest Ontario, is seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommy’s Express Brampton facility. We are a growing company with a team-oriented culture and a commitment to providing world-class customer service. We offer competitive wages, benefits and opportunities for career advancement within our growing organization. If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, we encourage you to apply!

About Tommy's Express:

At Tommy's Express, we are not just washing cars; we are creating an experience. Our facilities are designed with cutting-edge technology and a focus on providing exceptional customer service.

ROLE & RESPONSIBILITIES:

Provide quick and friendly customer service to our guests within the car wash

Promote and upsell membership packages to customers, emphasizing value and convenience.

Exceed Guest expectations

Learn and operate all aspects of POS and LPR systems

Oversee all property aesthetics

Create and retain new customer relations, including monthly wash packages

Maintain cleanliness of interior and exterior of car wash and grounds

Monitor the wash quality of the vehicle

Learn and uphold the WE OWN IT culture

Other duties as assigned; duties and responsibilities may change at any time with or without notice.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Exceptional Customer Service

Must have good communication skills

Previous sales experience is an asset

Ability to work in a fast-paced environment and handle multiple tasks

Proficient in cash handling and operating a cash register

A winning attitude and great character

Display self-discipline in setting and meeting goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.

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