Customer Service Assistant

At Skillbridge Academy, we are committed to fostering environments where innovation, learning, and operational excellence thrive. Our organization supports individuals and teams by maintaining high-quality facilities that enable productivity and growth. We believe that a well-maintained workplace is essential to delivering outstanding results, and we are looking for a dedicated Maintenance Technician to help us uphold these standards.

We are seeking a dedicated and detail-oriented Customer Service Assistant to join our team in Orlando. This role is essential in ensuring a positive experience for our clients by providing timely assistance, resolving inquiries, and supporting daily operations. The ideal candidate will have strong communication skills, a proactive mindset, and a commitment to delivering exceptional service.

Responsibilities

• Serve as the first point of contact for client inquiries and requests
• Provide accurate information about services, programs, and processes
• Assist in resolving customer concerns in a professional and timely manner
• Maintain and update customer records and internal databases
• Coordinate with internal teams to ensure seamless service delivery
• Support administrative tasks and day-to-day office operations
• Ensure a high standard of client satisfaction at all times

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Problem-solving mindset with attention to detail
• Ability to work both independently and collaboratively
• Professional demeanor and customer-focused attitude
• Basic proficiency in office tools and systems

• Competitive salary within the range of $38,000 – $41,000 per year
• Opportunities for professional growth and career advancement
• Skill development through ongoing training and mentorship
• Supportive and collaborative work environment
• Full-time position with stable working hours