Customer Service Agent

Join our award-winning Customer Service Agent team in Fuengirola, Spain!

We’re looking for enthusiastic individuals to join our Customer Service Agent team in Fuengirola, Spain. This is a temporary 6-month contract, with the possibility of extension. If you enjoy customer relations and want to work in a rewarding, customer-focused environment, this is the perfect opportunity for you.

As part of our team, you’ll be responsible for taking care of our Ireland-based customers through phone, email, and chat. Our focus is understanding their needs and offering a best-in-class customer service.

What's on Offer?

Competitive salary + bonus!
6 month fixed term contract with possibility of extending to permanent
Full-time position with shifts from 10:00 to 18:00 Monday to Friday
Comprehensive training program to help you settle in
Free meals, fruits, and coffee at the office
Great benefits package, inclusive environment, team buildings, and sports activities
And many more!

Responsibilities of the Role:

Being the first point of contact for clients
Booking maintenance slots
Proposing billing solutions
Collaborating with various departments in a fast-paced, changing environment.

We're looking for fluent English speakers with customer support experience. Good communication and computer skills are also important.

To get a glimpse of our work environment, check out our Instagram account @sectoralarmcs.

We’re excited to get to know you! Send us your application today.

Responsible recruiter
Tannaz Benisi
About PhoneWatch

PhoneWatch, part of Sector Alarm, is one of Ireland’s leading safety providers with almost 120,000 satisfied and safe customers nationwide. In operation since 1991, we deliver safety to our customers by providing superior alarm solutions for homes and businesses with excellent customer service as evident by consistent 96% customer satisfaction scores.

Sector Alarm is one of Europe’s leading safety providers with more than 650,000 satisfied and safe customers. We have been in operation for over 25 years and deliver superior alarm solutions to homeowners and businesses across Europe. Providing excellent customer service is extremely important to us and we are proud of our consistent 95% customer satisfaction rating.

Sector Alarm has experienced strong growth over the years and is continuing to expand in both new and existing markets. Today, we are over 3,000 employees operating in Norway, Sweden, Finland, Ireland, Spain, France and Italy and Portugal. Our focus on hiring the right people has enabled us to offer customers state-of-the-art security solutions and gain strong market positions in the countries where we operate.

We offer exciting career opportunities in a company with an ambitious growth strategy and fantastic colleagues. If you share our passion for providing innovative solutions that offer safety and peace of mind, are 100% goal focused and are looking for a fun, fast paced work environment - we would love to hear from you.