Customer Service Agent - Intake Specialist

Distro

Cordoba Hybrid permanent

Posted: March 25, 2026

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

Support administrative tasks including handling inbound and outbound calls, drafting letters of representation, gathering client information, and organizing files in Dropbox.

Required Skills

Customer Service Communication Empathy Proactivity Email Management Letter Drafting File Organization Client Information Collection

Job Description

Job Title: Intake Specialist

Location: On-site (first 2 months), then Remote

Schedule:

• First month: Monday to Friday, 10 AM - 7 PM CST and 11 AM - 8 PM CST

• Second month: Saturday to Wednesday, 11 AM - 8 PM CST and 12 PM - 9 PM CST

Employment Type: Full-time

Role Overview: We are seeking an Intake Specialist to support administrative tasks including handling inbound and outbound calls, drafting letters of representation, gathering client information, and organizing files in Dropbox. The ideal candidate demonstrates empathy, emotional intelligence, strong customer service skills, and a proactive, self-sufficient attitude.

Key Responsibilities:

• Handle inbound and outbound calls with excellent customer service

• Manage and respond to emails promptly and professionally

• Draft letters of representation and other correspondence

• Collect detailed client information for case management

• Organize and maintain files in Dropbox

Skills & Qualifications:

• Excellent English communication skills (C1 level)

• 1–2 years of customer service experience

• Empathy and patience when dealing with clients

#SolvoGlobal

#LI-PROMOTED

#LI-Hybrid

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs