Customer Sales Support Specialist

Jetbrains

Prague, Czech Republic (Prague) permanent

Posted: March 19, 2026

Job Description

JetBrains is a well-known international software development company. Ever since we started, back in 2000, we’ve strived to make the strongest, most effective developer tools on earth. Our products are used by more than 11 million users worldwide, and 88 Fortune Global 100 companies are our customers.

While we’re best known in the developer community, JetBrains is home to 2,500+ internationally minded professionals working from offices across Europe, the US, the Middle East, and Asia. If you’re passionate about meaningful work, tangible impact, and a collaborative culture that favors continuous improvement, you’ll find your place here.

Caring for our customers is deeply important to us, which is why we are now looking for a new Customer Sales Support Specialist to join our friendly international team in Prague.

As part of our team, you will:

• Respond to incoming email inquiries from new and prospective customers.

• Assist both individuals and business clients.

• Distribute incoming requests to the appropriate sales, technical, and marketing teams.

• Process online quote requests.

• Support customers with subscription renewals, purchases, and licensing questions.

• Handle inbound calls in a professional and helpful manner.

• Maintain an up-to-date knowledge base of our product offerings, pricing, and ongoing promotions.

We will be thrilled if you have:

• Proven experience in sales support and customer service.

• An excellent command of English (both written and spoken).

• Outstanding communication skills and a friendly, customer-focused attitude.

• The ability to learn various internal tools and systems quickly.

#LI-DNI

We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.