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Customer Quality Engineer

Aumovio

Suzhou, JIANG SU, China permanent

Posted: September 25, 2025

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Quick Summary

A customer quality engineer is responsible for ensuring the quality of customer satisfaction in the automotive industry, working closely with cross-functional teams to identify and resolve quality issues, and implementing process improvements to increase customer satisfaction.

Job Description

Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ranging portfolio that makes mobility safe, exciting, connected, and autonomous. This includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles. In the fiscal year 2024 the business areas, which now belong to AUMOVIO, generated sales of 19.6 billion Euro. The company is headquartered in Frankfurt, Germany and has about 87.000 employees in more than 100 locations worldwide.

1.Review and evaluate customer quality requirements. Communicate essentials to responsible departments.

2.Quality management during project development.

3.Prepare APQP or PPAP quality documents as team member of new projects and upload to customers' system.

4.Define and track quality targets (e.g.: 0-km, warranty, ...). Regular reporting of quality key figures. Monitor customer performance.

5.Handle 0km & field claims as customer representative. Support process quality team to resolve internal and external quality issues.

6.Coordinate and lead customer audit.

7.Develop and maintain good relationship with customers.

1.Bachelor degree, Electrical or mechanical engineering

2. 5 years experience in interfacing with automotive OEM customers regarding quality issue  (Ford/Volvo/Renault will be preferred)

3.IATF16949, Problem solving process and method, 8D methodology, customer complaints handing, experience with technical support to customer.

4.Good oral and written English.

Ready to take your career to the next level? The future of mobility isn’t just anyone’s job. ​Make it yours! ​Join AUMOVIO. Own What’s Next.​

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