Customer Onboarding & Omnichannel Journey Consultant (m/w/d)

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Remote

Posted: March 3, 2026

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Required Skills

Customer Service Customer Experience Design Data Analysis CRM Systems Agile Methodologies Strategic Planning Communication Skills Omni-Channel Journey

Job Description

Projektbeschreibung
Aufgaben:

- End-to-End-Design und kontinuierliche Optimierung der Onboarding-Journey „I join“, um Aktivierung, Conversion und Time-to-Serve spürbar zu verbessern
- Aufbau einer konsistenten Omni-Channel Experience über digitale und analoge Vertriebskanäle sowie Partner und Servi...

Source: freelance.de — View full description on freelance.de →

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