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Customer Impact Engineer (f/m/d)

Manex Ai

München permanent

Posted: September 16, 2025

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Quick Summary

Join our fast-growing industrial AI scale-up as a Customer Impact Engineer, where you'll work on developing an LLM-native data platform for agentic production control.

Job Description

OUR MISSION:
Manex AI is developing an LLM-native data platform for agentic production control. Industry leaders such as BMW, Audi, BSH, Stellantis, Liebherr, Still, TDK Electronics, and Henkel already rely on Qualitatio, and leading investors such as Lightspeed Venture Partners and BlueYard Technology are backing Manex AI. Our vision is to operate factories fully autonomously with the help of Qualitatio. 

With Manex AI, you will join one of the fastest-growing industrial AI scale-ups, where your expertise will be valued from day one, your personal growth will be encouraged, and you’re given full autonomy and responsibility for your decisions. 

As a Customer Impact Engineer, you’ll take ownership of complex customer projects and make sure our platform delivers real results on the factory floor. You combine excellent project management with a deep understanding of production and data to create measurable impact.


YOUR ROLE:
• Own project management and coordination of customer integrations across industries
• Understand production processes and translate them into scalable AI solutions
• Build rollout and integration strategies for enterprise clients
• Identify production optimization opportunities and transfer them into concrete applications
• Strategic collaboration with stakeholders in large industrial organizations, from shop floor to C-level


WHAT SETS YOU UP FOR SUCCESS:
• Degree in Industrial Engineering, Mechanical Engineering, or similar (Plus: PhD)
• 2+ years of professional experience in consulting, automotive, manufacturing, or tech
• Solid knowledge of data science and AI in industrial contexts
• Excellent communication and stakeholder management skills
• Business-fluent in German and English
• Based in Munich or surrounding area, ready to go all-in with us


WHAT WE OFFER:
• Top-of-Market compensation package, with uncapped provision
• Great responsibility and a very steep learning curve
• Flat hierarchy, direct access to founders, fast decisions
• Join one of Europe’s most driven and ambitious teams
• EGYM Wellpass & Deutschlandticket


HIRING PROCESS:
• Intro Call (30 min) – culture & fit
• Case Interview (60 min) – project & problem-solving
• Leadership Session (45 min) – roadmap & growth
• Offer – typically within one week

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