Customer Experience Retail (Bandung)

Amarbank

Bandung permanent

Posted: February 23, 2026

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Quick Summary

Ensure accurate customer data and conduct field visits to provide excellent customer experience and coordinate with internal teams.

Required Skills

Customer Service Data Accuracy Contract Management Field Visits Customer Experience Internal Coordination

Job Description

Responsibilities::
• Ensure the accuracy and completeness of borrower customer data.
• Conduct contract signing with customers in accordance with company procedures.
• Perform field visits or surveys to customers’ offices to verify information and maintain service quality.
• Provide an excellent customer experience through professional interaction and responsive service.
• Coordinate with internal teams to ensure smooth and efficient customer onboarding and contract processes.

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