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Customer Due Diligence Analyst

Entain

Sofia, Sofia-Capital, Bulgaria Hybrid permanent

Posted: February 10, 2026

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Quick Summary

As a CDD Analyst, you will conduct detailed investigations of UK Retail customers to detect potential money laundering risks and review their transactions.

Job Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

As a CDD Analyst, you will be responsible for conducting detailed investigations of UK Retail customers to detect potential money laundering risks and reviewing customers and incidents where risk triggers are identified or internal thresholds are met. 

Reporting to the Retail CDD Team Manager, you will be part of the CDD team,  investigations are conducted to ensure that the customer can legitimately support their levels of play and that there are no clear risk factors in their profile. This is a requirement that aims to reduce the business risk and impact of those customers who are either not willing or able to justify their source of funds as well as being able to prevent the use of the proceeds of crime.

What you will do 

• Carry out source of funds/wealth background checks in line with Group protocol.
• Collect documentary proof to build and maintain case files/profiles for transactions deemed suspicious and source of funds/wealth.
• Review alerts as part of the company’s PEPs, Sanctions and Watch Lists screening process.
• Daily assessment of AML reports relating to potential suspicious activity.
• Stay current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends.
• Conduct investigations of money laundering alerts or transactions considered suspicious.
• Ensure timely and efficient reporting of transactions considered suspicious.
• Assist with addressing queries from law enforcement authorities or corresponding banks relating to money laundering matters.
• Ensure proper record-keeping of data collected and analyzed.

• Previous experience within the gaming industry or an AML/Risk role within the finance sector.
• Thorough understanding of the gaming industry, regulatory requirements and risks.
• Excellent analytical skills
• Strong interpersonal and organisational skills.
• Ability to manage workload effectively and in a timely manner.
• Successful candidate must be detail-oriented and highly confidential.
• Fluency in both spoken and written English language.
• Proficient in the use of Microsoft Office, Excel

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

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