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Customer Contract Coord IV.

Medtronic

Bogotá, Bogota, Colombia permanent

Posted: April 6, 2026

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Quick Summary

A marketing specialist will work with our customer service team to ensure effective communication and support to customers. Key skills required include excellent customer service and communication skills, as well as experience in customer service.

Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.

The Customer Contract Coord IV provides end-to-end operational support for pricing, contracting, and commercial execution activities, partnering closely with Sales, Pricing, Finance, and other cross-functional teams. This role is responsible for ensuring accurate, timely, and compliant processing of pricing requests, contract updates, and price reports, while maintaining a strong focus on service levels, data quality, and process consistency. The position plays a key role in supporting contract analysts by translating business needs into operational actions, identifying issues proactively, and contributing to continuous improvement initiatives across contracting and pricing workflows.Responsibilities may include the following and other duties may be assigned:

• Support end-to-end contracting and pricing processes, including price validations, contract updates, rebates, credits, and deal support activities
• Review, analyze, and process requests ensuring accuracy, compliance with internal guidelines, and adherence to defined SLAs
• Ensure data integrity across systems (e.g., pricing tools, ERP, CRM) and support reconciliation or follow-up activities as needed
• Identify process gaps, recurring issues, or inefficiencies and contribute to process improvements, standardization, and automation initiatives
• Maintain proper documentation and follow established SOPs to ensure audit readiness and operational consistency

Required Knowledge and Experience:

• High School Diploma
• Strong analytical and attention-to-detail skills
• Effective written and verbal communication skills
• 3+ years of experience working with pricing, contracting, or commercial operations processes preferred
• Proficiency in Excel and comfort working across multiple systems and data sources

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

 

 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

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