Customer Contact Rep

GlobalChannelManagementInc

Rolling Meadows, IL, United States contract

Posted: May 30, 2017

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Quick Summary

Customer Contact Representative is responsible for providing excellent customer service and support to clients, ensuring timely and effective communication and resolution of customer inquiries and issues.

Required Skills

Communication Computer Literacy Customer Service B2B Experience Flexibility

Job Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Customer Contact Representative must be recent college
graduates, who are critical thinkers, have strong written and verbal
communication skills, and are well versed in the use of computers.

Customer Contact Representative needs:

• Flexibility -Hours of operation,
• A Bachelor degree or equivalent work experience.
• Knowledge/experience in a high volume, production environment.
• One or more years of B2B experience.

Customer Contact Representative duties:

• Contact customers via email and/or outbound call to obtain information or advise status of order/correspondence
• Interface with Sales. Information Systems, Marketing, Legal and other departments to ensure compliance with process/procedures.

$15/HR

6 months+

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