Customer Communications Management (CCM)Principal Consultant

SonsoftInc

Warwick, RI, United States permanent

Posted: November 4, 2016

Quick Summary

The Customer Communications Management (CCM)Principal Consultant role involves designing and implementing customer communication strategies for software development and IT services, with a focus on the insurance domain. The ideal candidate should have at least 11 years of experience in CCM and expertise in the insurance industry. Strong technical skills in product implementation and system integration are also required.

Job Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Preferred
• At least 11 years of IT experience in Customer Communications Management (CCM) Domain with HP Exstream/Documaker/DOC1 expertise.
• Perform as a technical subject matter expert for CCCM products preferably in Insurance domain.
• Good understanding of technology from the perspective of product implementation, systems integration and data migration.
• Expertise in requirement analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc…
• At least 9 years of experience in CCM products configuration, solutions evaluation, validation and deployment
• At least 8 years of experience in Hp Exstream/DOC1/CSF Designer/any CCM product in a mainframe environment – designing batch applications, post composition processes and print environment
• At least 4 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers
• Analytical and Communication skills
• Project, talent management and thought leadership
• Experience and desire to work in a consulting environment that requires regular travel
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Qualifications
Basic
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with Information Technology.

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

• This is a Fulltime job for you
• Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
• No OPT-EAD & H1B Consultants please.

• Please mention your Visa Status in your email or resume.

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