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Customer Communications Intern

Sentinellabs

United States - Remote Remote permanent

Posted: April 27, 2026

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Quick Summary

We are looking for a Customer Communications Intern to join our team and help protect global enterprises, critical infrastructure, and the technologies shaping tomorrow.

Job Description

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

What are we looking for?

As a Customer Communications Intern, you will help strengthen communications by supporting the review and maintenance of customer contact records. You will be responsible for mapping customer segments and refining nurture programs to enhance the customer journey and lifecycle. Your work will play an important role in ensuring our contact management process supports clear, targeted customer communications.

What Will You Do?

Primary responsibilities include:

• Collaborate with team members across Product Management, Engineering, and Marketing to support communications to SentinelOne customers.

• Develop frameworks for customer list segmentation.

• Draft systemic communications to support the customer journey

This role is part of our Summer 2026 Internship Cohort, running June 8 – August 14, 2026.

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• Must be currently enrolled in a full-time, degree-seeking marketing or communications program with an expected graduation date between Dec 2026 and June 2027.

• Familiar with Marketing or Campaign tools (e.g., Marketo, Hubspot, etc.).

• Familiar with Customer Success tools (Salesforce).

• Experience with Microsoft Excel and/or Google Sheets.

• Detail-oriented and analytical.

• Strong written and verbal communication skills.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

Our global internship program trains the next-generation of cybersecurity talent across a range of specializations, from threat intelligence to information security, engineering and marketing. Interns can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience including:

• 1:1 mentorship

• The opportunity to expand your knowledge and work on challenging projects

• Training and Development opportunities

• Connections to other recent grads, and employees across the company

• Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts

• Fun events!

This U.S. role has an hourly pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.

Hourly Pay Range
$25—$25 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

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