Customer Chief Technology Officer (CTO) – Telecom Domain

About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description: Strategic technology partner for Infosys telecom clients, representing Infosys’ technology vision while aligning with the client’s business objectives. This role drives platform-centric transformation, engineering excellence, and innovation adoption across telecom networks, OSS/BSS systems, and digital platforms.

Location: Melbourne
Salary: AUD 212,505 – 246,693 Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Roles and Responsibilities:
Technology Strategy & Advisory
Act as the primary technology advisor for the client’s telecom transformation roadmap.
Align Infosys’ capabilities with client priorities to deliver business value through next-gen platforms and products.
Drive platform thinking—design modular, scalable architectures for OSS/BSS, network automation, and customer experience platforms.
Telecom-Specific Engineering Leadership
Lead modernization of OSS/BSS systems, network orchestration, and service assurance platforms.
Establish best practices for software engineering in telecom, including CI/CD, DevSecOps, and automated testing for mission-critical systems.
Enable cloud-native adoption, API-first design, and microservices architecture for telecom applications.
Innovation & Emerging Technologies
Introduce Agentic AI, Advanced analytics, and Intelligent automation
Advise on 5G enablement, edge computing, and Network as a Product (NaaP) for real-time service delivery.
Drive data engineering for telecom analytics and monetization.
Stakeholder Engagement
Serve as the technology bridge between Infosys and client leadership.
Communicate strategy, progress, and innovation opportunities to client executives and industry forums.
Leadership & Talent Development
Build and mentor high-performing engineering teams specializing in telecom technologies.
Foster a culture of collaboration, agility, and innovation across Infosys and client teams.

Skill / Competencies / Experience:

Essential Skills:
Deep expertise in cloud-native architectures, microservices, and API-first design.
Strong knowledge of OSS/BSS systems, network orchestration, and telecom platforms.
Proficiency in cybersecurity frameworks, DevSecOps, and data engineering.

Competencies
Strategic thinking with ability to align technology vision to business outcomes.
Exceptional stakeholder engagement and communication skills for C-level interactions.
Leadership in building and mentoring high-performing engineering teams.

Experience
15+ years in technology leadership roles with proven success in telecom transformation programs.
Hands-on experience in product engineering, platform modernization, and large-scale digital initiatives.
Track record of customer-facing technology advisory in complex, multi-vendor environments.

Preferred Skills
Knowledge of 5G enablement, IoT ecosystems, and edge computing architectures.
Familiarity with Agentic AI, advanced analytics, and intelligent automation
Expertise in platform-based business models and engineering centres of excellence.

Competencies
Ability to drive innovation and emerging technology adoption within telecom operations.
Strong risk management and governance capabilities
Thought leadership in industry forums and technology evangelism.

Experience
Exposure to global telecom operators and multi-country transformation programs.
Proven ability to scale engineering practices across distributed teams.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”