Customer Account Representative

Elevare Branding is a forward-thinking marketing and communications firm dedicated to helping businesses build strong, lasting brand identities. We specialize in strategic brand development, public relations, and innovative outreach campaigns that connect companies with their audiences in meaningful ways. Our team is driven by creativity, collaboration, and a commitment to excellence, delivering impactful solutions that elevate our clients above the competition.

We are seeking a motivated and detail-oriented Customer Account Representative to join our team in New Orleans. In this role, you will serve as a key point of contact for clients, ensuring a seamless experience while supporting account growth and long-term relationships. This position is ideal for individuals who excel in communication, organization, and delivering high-quality service.

Responsibilities

• Serve as the primary liaison between clients and internal teams
• Maintain and manage client accounts, ensuring all needs are met efficiently
• Provide accurate information regarding services, updates, and timelines
• Identify opportunities to enhance client satisfaction and account growth
• Coordinate with team members to ensure smooth project execution
• Track account performance and maintain organized client records

• Strong communication and interpersonal skills
• High level of organization and attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Problem-solving mindset with a proactive approach
• Professional demeanor and client-focused attitude
• Adaptability and willingness to learn and grow

• Competitive salary within the range of $51,000 – $55,000 annually
• Opportunities for professional growth and career advancement
• Skill development through hands-on experience and training
• Supportive and collaborative work environment
• Stable, full-time position with consistent schedule