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Custody Service Back-Office Team Leader

BankOfChinaLuxembourg

Luxembourg, , Luxembourg permanent

Posted: May 5, 2026

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Quick Summary

The Custody Service Back-Office Team Leader is a key role in ensuring the smooth operation of the bank's custody services, including managing risk and regulatory compliance, ensuring the integrity of the customer data, and providing excellent customer service.

Job Description

As a Luxembourg-based bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With more than 45 years of expertise and experience in the European markets, Bank of China Luxembourg extended its roots from Luxembourg and covering 14 institutions located in 13 European countries and becoming Bank of China Europe, since 2022.

Bank of China Europe adheres to the guidance of Bank of China group and continues to grow and expand its business coverage across the world, offering comprehensive business solutions to its clients worldwide with its globalized operations and diversified platforms.

Today, Bank of China Europe comprises an international workforce with a multicultural background of more than 30 different countries and regions with over 600 employees.

Job purpose:

In order to cope with increasing business needs, we are looking for a custody service back-office Team leader to join our fast-growing department.     

Responsibilities would be, but not be limited to, the following:

• Be responsible for taking charge of the back-office team of custody business.
• Perform A-to-Z process of Global Custodian tax services, such as customer tax profile setup, certificate collection, exemption, reclaim, etc.
• Responsible for A-to-Z process of Corporate Action, Proxy voting and Income events.
• Responsible for safekeeping customer assets.
• Responsible for the execution of clients’ cash and security transaction settlement and resolves any issue.
• Responsible for reconciliation of securities and/or cash discrepancies in an accurate timely manner.
• Other tasks assigned by the department.

Profile (Technical Skills):

• Bachelor’s degree or above in Finance, Accounting, Banking or Business-Related Studies.
• More than 5 years of working experience in custody back-office operation. Experience in Fund Depositary Services/Fund administration, Network, Broker/Dealer will be an advantage.  
• Advanced Microsoft Office (Word, Excel, and PowerPoint).
• Fluency in English is essential. Chinese or other languages will be an advantage.
• Good numerical and IT skills; Familiar with SQL, Access, Python, or SWIFT will be beneficial.
• In-depth knowledge of global custodian industry.
• Expertise in at least one of the following global custodian operations areas: Settlement, Corporate Actions or Tax.
• Expertise in using S.W.I.F.T.
• Knowledge in Olympic System is an advantage.
• Knowledge/Experience in Fund Depositary Services/Fund administration will be an advantage.

Profile (Soft Skills):

• Strong team-working spirit and meticulous personality
• Initiative, independent and good communication skill.
• Outstanding attention to details.
• Ability of handling multi-task and prioritize workloads.
• Excellent verbal and written communication skills.
• Flexible with working hours, shifts and extended hours may be required.
• Work well in a multi-cultural team.
• Good interpersonal skills to deal with and relate to clients.

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