Custody Operations Manager

StandardBankGroup

Gaborone, South-East District, Botswana permanent

Posted: March 16, 2026

Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Oversees the full lifecycle of custodial services, ensuring the accurate and secure administration of client assets across key areas such as settlements, corporate actions, reconciliations, income processing, and reporting. The role is responsible for maintaining strong operational controls, ensuring regulatory compliance, and driving continuous process improvements to enhance efficiency and mitigate risk. Serves as a key liaison among internal teams, clients, financial institutions, and market infrastructures, the manager ensures timely issue resolution and consistently high service standards. Additionally, they lead and develop the operations team, support strategic initiatives, and enhance operational resilience to uphold the integrity and client‑focused delivery of investor services offering.

Type of Qualification: Post Graduate Degree

Field of Study: Business Commerce

5-7 Years

Experience running an end-to-end Operational function within investor Services/ Asset Management including financial management, client, people, technology and interacting with the Regulator as the Market Leader in Industry.

5-7 Years

Knowledge of the Investor Services, Product set including settlements, corporate and service solutions and offerings, including global FX management, asset management.

Behavioural Competencies:

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Making Decisions
• Producing Output
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
• Valuing Individuals

Technical Competencies:

• Business Acumen 
• Economic Capital Management
• Financial Acumen
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking
• Strategic Planning and Reporting

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