Culture & Internal Communications Manager

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

About The Role:

We are looking for a Culture & Internal Communications Manager to strengthen how information, decisions, and leadership intent are communicated across the organization. This role ensures clarity, consistency, and alignment in internal messaging – especially during periods of change or complexity.

You’ll report to our Head of Culture and work closely with C-Level leaders to translate strategic intent into structured, clear communication and to support effective information flows across teams.

What You'll Do: :
• Partner with senior leadership to craft ad-hoc and recurring internal communication.
• Translate strategic decisions into clear, structured, and cascaded messaging.
• Manage Emma’s communication efforts across multiple offices and regions: Frankfurt, Manila, Lisbon and Mexico City.
• Ensure communication is accurate and considers both informational and emotional impact.
• Own the people survey as a product, from design to communication of results.
• Identify themes and patterns in qualitative feedback of people's surveys.
• Project manage Emma’s Internal communication and culture related projects.
• Own and improve key communication formats.

Who We're Looking For: :
• You have a Bachelor's/Master’s Degree in Marketing, Business Administration, HR, Communication or related field.
• You bring 4+ years of professional experience in Internal Communication, Change Management, Public Affairs or other similar areas.
• Experienced and/or comfortable working closely with senior leadership and C-level executives.
• You can break down complex problems, identify patterns, and turn insights into clear, actionable steps.
• Excellent communication skills in English, both written and verbal.
• Motivated by shaping narratives, not just drafting messages.

What We offer: :
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year)
• 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events
• Working from a pet-friendly office

Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!