Culture and Engagement Specialist

Location: Cambridge, UK – (This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required)

As our Culture and Engagement Specialist, you’ll own the programmes and data that shape how culture is understood, measured and embedded across Jagex. You’ll connect employee feedback to business outcomes, ensuring culture initiatives are grounded in data, aligned with company values, and delivered in a way that is visible and authentic to employees.

Operating across the People & Culture function and wider business, you’ll influence how engagement, employer brand, and inclusion initiatives are defined and delivered - ensuring that both employee experience and broader organisational goals are supported.

What you’ll be doing:

• Own and deliver the company’s engagement listening calendar, including surveys, pulse checks, and deep-dive analysis.
• Translate engagement data into clear insights, producing structured outputs that inform leadership decisions.
• Develop and maintain tools, frameworks, and processes that enable action planning and continuous improvement.
• Lead and evolve company-wide recognition programmes, including values awards and associated processes.
• Coordinate delivery of DEI, ERG, and community initiatives, tracking progress against wider ESG commitments.
• Support employer brand and ESG reporting by consolidating people data, insights, and storytelling across multiple channels.

What we’re looking for:

• Background in a people-focused role (HR, employee engagement or employee experience) with ownership of structured programmes or initiatives.
• Strong capability working with data, including analysing survey outputs and identifying actionable insights.
• Experience running multiple workstreams within a defined structure, including planning and delivery.
• Familiarity with engagement survey tools, reporting, and action-planning methodologies is preferable .
• Ability to produce clear, structured outputs, including reports, presentations, and communications.
• Experience contributing to ESG, DEI, or employer brand initiatives is advantageous.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Discretionary annual performance bonus.
• Minimum 6% Pension contributions.
• Life Insurance.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

About Jagex

We are Jagex: The RuneScape Company. Home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.

Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions and values. We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences that inspire our communities.
Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.

Join us. The next era of RuneScape and the next chapter of Jagex: The RuneScape Company starts now.

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.