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Croatian speaking Customer Service roles in Greece - Relocation package

Mercier Consultancy

Greece Remote permanent

Posted: February 16, 2026

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Quick Summary

Customer Service Representative in Greece, responsible for providing exceptional customer support to Croatian-speaking clients.

Job Description

Mercier Consultancy is delighted to announce openings for Croatian Speaking Customer Service Representatives in beautiful Greece, accompanied by a relocation package. We are looking for motivated individuals who are passionate about providing exceptional customer service to engage with our Croatian-speaking clientele.

As a Customer Service Representative, you will be the first point of contact for our Croatian-speaking customers, assisting them with inquiries, resolving issues, and ensuring their experience with us is positive and fulfilling. Your role will be crucial in fostering customer loyalty and satisfaction.

Responsibilities

• Provide high-quality customer support in Croatian and English through multiple communication channels
• Tackle customer queries and issues efficiently and professionally
• Accurately document customer interactions and resolutions in our CRM system
• Work closely with other teams to address customer concerns and improve our services
• Gather feedback from customers to help enhance overall service quality
• Stay current on product information and services to provide knowledgeable help
• Participate in training and development opportunities to enhance your skill set


Requirements:
• Fluency in Croatian and English, with strong written and verbal communication skills
• Previous experience in customer service or a related field is preferred
• Strong problem-solving skills and a customer-centered approach
• Able to handle multiple inquiries in a fast-paced environment
• Excellent attention to detail and strong organizational skills
• Passionate about delivering outstanding customer experiences
• Knowledge of CRM systems and customer support tools is a plus


Benefits:
• Fully Paid Relocation Package
• Competitive relocation package
• Work from home after 3 months in the office
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• And More...

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