Croatian Speaking Customer Service for FinTech Company - Work In Greece

Mercier Consultancy

Athens, Attica, Greece permanent

Posted: March 3, 2026

Required Skills

Job Description

Mercier Consultancy is thrilled to offer an exciting opportunity for a Croatian Speaking Customer Service Representative to join our Client's FinTech Company based in Greece. In this vital role, you will provide exceptional support to our Croatian-speaking customers, guiding them through their inquiries and concerns related to financial technology services.

Your fluency in Croatian will be essential as you assist clients with account management, transaction inquiries, and technical support. As part of our dynamic team, you will play a critical role in ensuring customer satisfaction while helping them navigate our innovative financial solutions.

Responsibilities

• Deliver outstanding customer service in Croatian through phone, email, and chat for various FinTech inquiries
• Assist customers with account setup, transaction processing, and inquiries regarding financial products
• Resolve customer issues and complaints in a timely and professional manner
• Maintain accurate documentation of customer interactions in our CRM system
• Collaborate with internal teams to ensure effective solutions to customer needs
• Gather and analyze customer feedback to improve service offerings
• Stay informed about FinTech trends and product developments to provide knowledgeable assistance

Requirements:
• Fluency in Croatian and English, with strong communication skills
• Exceptional customer service orientation with a problem-solving mindset
• Prior experience in customer service, particularly in finance or technology, is preferred
• Able to manage multiple inquiries effectively in a fast-paced environment
• Detail-oriented with excellent organizational abilities
• Genuine interest in financial technology and a commitment to helping customers
• Familiarity with customer support software and CRM systems is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.