Croatian Speaking Customer Service For Digital Travel Company - Work In Greece

Mercier Consultancy

Greece Remote permanent

Posted: March 16, 2026

Required Skills

Job Description

Mercier Consultancy is thrilled to present an opportunity for a Croatian Speaking Customer Service Representative for our Client, a leading Digital Travel Company, based in Greece. In this exciting position, you will provide exceptional support to Croatian-speaking customers seeking assistance with their travel inquiries and bookings.

Your fluency in Croatian will be essential in helping clients navigate our online travel services, addressing their questions, and ensuring a smooth and satisfying customer experience. By delivering high-quality service, you will contribute significantly to enhancing customer loyalty and the overall success of the company.

Responsibilities

• Deliver high-quality customer service in Croatian through phone, email, and chat related to travel inquiries and bookings
• Assist customers with trip planning, reservations, cancellations, and modifications
• Handle inquiries regarding travel policies, itineraries, and payment options
• Effectively resolve customer complaints and issues while maintaining a professional demeanor
• Document customer interactions accurately in our CRM system
• Collaborate with internal teams to ensure timely resolutions and service delivery
• Stay informed about travel trends and updates pertinent to our services

Requirements:
• Fluency in Croatian and English, with excellent communication skills
• Strong customer service orientation and a passion for the travel industry
• Previous experience in customer service, particularly in travel or tourism, is preferred
• Able to manage multiple inquiries efficiently in a fast-paced environment
• Detail-oriented with strong organizational skills
• Genuine interest in travel and assisting customers in their travel planning
• Familiarity with customer support software and CRM systems is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.