Croatian Speaking CS role for Tourism industry department anywhere in Greece

Mercier Consultancy is excited to announce a unique opportunity for a Croatian Speaking Customer Service role within our Tourism Industry Department, available anywhere in Greece! We are looking for passionate individuals fluent in Croatian to join our team and provide exceptional support to our Croatian-speaking clients during their travel experiences.

In this role, you will be responsible for assisting clients with their inquiries, helping them navigate our tourism services, and ensuring they receive the best possible assistance while enjoying their time in Greece. This is a fantastic opportunity for those who enjoy working in a multicultural environment and are eager to make a positive impact on clients' travel experiences.

Responsibilities

• Handle customer inquiries in Croatian regarding tourism services, accommodations, and activities
• Provide detailed information and support to clients throughout their travel journey
• Resolve issues and troubleshoot challenges that clients may encounter during their stay
• Document client interactions and maintain accurate records
• Collaborate with internal teams and external partners to enhance service offerings
• Stay updated on tourism trends and services available in Greece

Requirements:
• Fluency in Croatian and English, both written and spoken
• Excellent communication and interpersonal skills
• A strong customer service mindset and a passion for helping others
• Ability to manage multiple inquiries effectively in a fast-paced environment
• A previous background in customer service or tourism is preferred but not essential
• Strong problem-solving abilities and attention to detail are crucial
• A willingness to learn about the tourism industry and the diverse offerings in Greece

Benefits:
• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Fee for the Real State agency paid by our client.
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel.
• Fully Paid Training
• Free Greek Course
• Discounts and Benefits with their partners
• And More...