CRM Executive
Dmgmedia
Posted: January 7, 2026
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Quick Summary
Delivering CRM campaign activities within the Content marketing strategy, working with the wider CRM team to deliver content via designated channels using digital tools and Content Management and editing systems as appropriate.
Required Skills
Job Description
CRM Executive
Location: dmg::media Headquarters, HSK, London, W8 5HY
Position: Contract (9 months)
About the role
The CRM Campaign Executive will be responsible for delivering agreed activities within the Content marketing strategy. He/she will support content delivery via designated channels using digital tools and Content Management and editing systems as appropriate.
Main Responsibilities
• To ensure the smooth deployment of the email marketing calendar and that all campaigns are briefed correctly
• To work with the wider CRM team to deliver elements of Content marketing via core channels e.g. e-mail; social.
• Assist with the implementation and execution of email marketing campaigns
• Collate and report back weekly and monthly performance statistics for all digital communications across all channels.
• Analyse and report on the success of direct/email marketing campaigns
• Create quality content and proofread any copy that needs reviewing
• Assist with the day-to-day administration tasks
• Assist with the management of the email database, checking the quality of the email addresses
• With the rest of the Marketing Communications team act as a brand guardian in terms of look and feel of online communications as well as tone of voice of copy.
Person Specification
• Graduate calibre
• Good understanding of email marketing
• Hands on experience with HTML and ESP systems
• Professional Marketing qualification an advantage
• Excellent communication and interpersonal skills
• Strong communication skills
• Proven ability to manage work process accurately and effectively with knowledge and experience
About Us
dmg media maintains an unwavering commitment to uncovering the stories that matter most. Its brands Daily Mail, The Mail on Sunday, MailOnline, Mail+, Metro, The i Paper and New Scientist reach more than 9 million people daily in the UK.
Globally, dmg media’s brands reach 160 million unique browsers every month across its domains and apps.
Its global newsroom of journalists, formidable story-getting power, and breadth of content formats, delivers highly engaging, trusted content to loyal and new audiences, 24 hours a day, seven days a week.
The Mail brand reaches three in five Brits every month and is officially the best-read, most recognised, most engaged newsbrand in the country. It is the largest news publisher on TikTok with over 21 million total followers and nearly 30 billion views in the past year.
www.dmgmedia.co.uk
Package Description
Our benefits package increases the longer you’ve been with us. Here’s what to expect:
• 25 days’ holiday (increasing by 1 per year up to a total of 30)
• Pension plan and life cover
• Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme
• Onsite gym, subsidised canteen and onsite nurse and GP clinics
Plus much more...
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.
We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process