CRM Automation Manager

Neo Group

Minsk, Minsk Region, Belarus Hybrid permanent

Posted: February 9, 2026

Job Description

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for an CRM Automation Manager to join our CRM Department.

Requirements:
• Experience with CRM automation or marketing platforms (Smartico, FastTrack, Customer.io, Optimove or similar).
• Understanding of user funnels and lifecycle marketing.
• Data-driven mindset and basic analytical skills.
• Experience or strong interest in A/B testing.
• English level B1+.
• Strong interest in sports and deep engagement with sports events.

Responsibilities:

• Implementation of automated CRM campaigns: segment-based cycles, hidden promotions, and trigger scenarios.
• Working with automation tools: campaign setup, testing, launch, and monitoring.
• Participation in A/B testing of communication flows and scenarios.
• Analysis of campaign performance and impact on key metrics.
• Collaboration with cross-functional teams: Product, Analytics, Content, and Design.

Benefits:
• Enjoy 5 health days to focus on your well-being.
• Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
• Get a $30 net per month sports compensation to stay active and healthy.
• Benefit from top-notch medical insurance for peace of mind.
• Indulge in a variety of snacks available in the office.
• Join us for exciting corporate events that foster team spirit and fun!

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