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CRM Architect

Aleph

Madrid, Spain Hybrid permanent

Posted: March 31, 2026

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Quick Summary

We're looking for a skilled CRM Architect to join our team in Madrid, Spain, to design and implement a scalable CRM system that can handle complex customer interactions.

Job Description

Are you ready to join our digital revolution journey?

At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

We are looking for a CRM Architect to join our team in Spain to contribute to the design and evolution of our Salesforce ecosystem.

We’re looking for someone who is passionate about building scalable architecture, solving complex system challenges, and driving efficient, integrated solutions across the business.

In this role, you’ll be responsible for designing, modifying, and testing Salesforce architecture, while also owning the integrations landscape that connects CRM with internal and external systems such as ERP, client portals, and document repositories. You will act as a strategic partner to the business, ensuring systems are aligned with organizational needs and enable long-term growth.

You will also coordinate the support, maintenance, and ongoing development of CRM-related projects, working closely with cross-functional teams to ensure seamless integration and performance across all platforms.


What You'll Do::
• Design, modify, and test Salesforce technical architecture to support business needs

• Build and integrate CRM functionalities aligned with company requirements

• Assess existing CRM architecture and recommend improvements in collaboration with technical teams

• Research new Salesforce technologies and propose enhancements where relevant

• Provide supervision and guidance to internal and external teams

• Coordinate priorities across projects and ensure timely follow-up and delivery

• Oversee support tickets and ensure proper tracking and resolution

• Troubleshoot and resolve technical issues as they arise

• Support ongoing CRM projects, ensuring alignment with business and technical objectives


What You Need For This Role: :
• Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred

• 3+ years of experience working with Salesforce and coordinating teams

• Strong understanding of coding languages and system architecture principles

• Advanced English communication skills (both written and verbal)

• Strong analytical and organizational skills

• Solid understanding of sales processes and CRM workflows

• Ability to manage multiple priorities and coordinate across teams


What Will Make Us Really Love You::
• You bring hands-on experience designing and improving CRM/Salesforce architecture

• You proactively identify system gaps and propose scalable, long-term solutions

• You’re comfortable working across technical and business teams

• You take ownership of projects and ensure consistent follow-through

• You have a structured approach to problem-solving and decision-making

• You stay up to date with Salesforce innovations and best practices


Why Join Us?

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.

“Share our similarities, celebrate our differences.” – M. Scott Peck

#ALEPH

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