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CRM Analyst Tech PL/SSR

Wundermanthompson

São Paulo, São Paulo, Brazil (Enext Brazil) Hybrid permanent

Posted: February 23, 2026

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Quick Summary

VML is a leading creative company that combines brand experience, customer experience, and commerce to drive growth. As a CRM Analyst for our global clients, you will be responsible for analyzing customer data and providing insights to inform business decisions. We offer a dynamic and collaborative work environment where you will work closely with cross-functional teams to deliver exceptional customer experiences.

Job Description

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and X.

[INSIRA A DESCRIÇÃO DO TRABALHO AQUI]

Na VML, estamos comprometidos em promover um ambiente de trabalho totalmente inclusivo que seja gratificante e que impulsione a carreira. Acreditamos na criação de um ambiente de trabalho dinâmico que valorize a diversidade e a inclusão e nos esforçamos para recrutar uma lista diversificada de candidatos para nos ajudar a atingir esse objetivo.

DESCRIÇÃO DA VAGA:

• Apresentar análises e resultados de ações de CRM;

• Acompanhar e desenvolver estratégias;

• Monitoramento diário das metas;

• Planejamento estratégico mensal;

• Responsável em gerenciar a ferramenta de disparo de email MKT / SMS (elaboração, agendamentos, teste A/B, exportação e importação de bases e relatórios);

• Gerenciamento das tarefas/demandas;

Benefícios

• ⛑️seguro de vida

• 🏥assistência médica SulAmérica

• 🦷assistência odontológica SulAmérica

• 💳🍔cartão Caju

• 🏋️‍♀️Totalpass (parceria com academias)

• 🧠SESC

• 🏡jornada de trabalho flexível

• 💼auxílio home office

• 💬cultura de feedback e 1:1 constante

• 👂gestão de engajamento e escuta ativa

• ⚖️canal externo de ética

• 🎓plataforma interna de cursos e certificações

• 🌐bolsa de estudo de idiomas

• 💰participação nos lucros

• 💲clube de vantagens e parcerias

• 🗣️programa de indicação com premiação

• 👨‍👨‍👧‍👦licença maternidade 6 meses + licença paternidade 20 dias

• 👶auxílio creche

• 🎂day off de aniversário

• 🌱feel good: iniciativas de qualidade de vida

• 🌈coreyou: iniciativas de diversidade e inclusão

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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