Critical Incident Management Analyst

KrgTechnologyInc

Plano, TX, United States permanent

Posted: January 11, 2017

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Quick Summary

The Critical Incident Management Analyst will be responsible for facilitating technical recovery bridges, communicating with leadership, compiling reports, and participating in post-incident debriefs following critical incidents.

Required Skills

Critical Incident Management Knowledge of Recovery Models Communication Reporting Debriefing

Job Description

The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and participating in post-incident debriefs following a critical incident.

All your information will be kept confidential according to EEO guidelines.

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