Credit and Collections Associate
Oldcastlebuildingenvelope
Posted: February 19, 2026
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Quick Summary
As an Accounts, you will be responsible for managing customer relationships and financial transactions, ensuring accurate and timely payment processing. You will work closely with internal teams to resolve customer issues and provide excellent customer service. Your expertise in financial operations will be critical to the success of our business.
Required Skills
Job Description
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You’ll Get to Do
As an Accounts Receivable Specialist, you’ll play a key role in supporting the company’s financial success by actively working to reduce outstanding A/R and ensuring timely, accurate documentation. You will collaborate across departments to maintain strong relationships with customers and project stakeholders while safeguarding lien and bond rights.
In this role, you will:
• Proactively follow up to reduce delinquent accounts and manage waiver inbox documentation
• Produce, process, and submit requested documents to expedite payments from customers and project owners
• Support lien and bond rights documentation and protection
• Collaborate with sales and management to accelerate documentation production and issue resolution
• Communicate effectively with clients and internal partners to reconcile disputes and improve payment timelines
• Research and address customer requests promptly to maintain accuracy and compliance
• Participate in department planning meetings, share ideas for improvement, and engage in company volunteer activities
• Support colleagues by assisting with projects, coverage, and workflow management during absences
• Ensure consistent attendance, safety awareness, and adherence to company policies
What We Are Looking For
We’re searching for an analytical, customer-focused professional who takes pride in building relationships and solving complex challenges.
• Strong foundation in accounts receivable processes and credit analysis
• Skilled in interpreting financial information and resolving discrepancies
• Excellent email and verbal communication abilities
• Proficiency in Microsoft Office applications
• A calm, professional demeanor under pressure
What OBE Offers You
• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed
OBE Privacy Policy
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.