Creative & Web Operations Manager

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv exists
to help product innovators create.

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

We are seeking a proactive Creative & Web Operations Manager based in Pune to support our creative and web teams. In this role, you will keep creative and web projects moving smoothly, ensure cross-functional priorities stay aligned, and manage day-to-day marketing operations for our India team. You’ll balance strong project coordination with operational ownership, acting as a critical connector between India and US-based stakeholders to keep teams aligned across time zones.

You will report to the Creative Director.

What You’ll Be Doing

Key Responsibilities:
Creative & Web Teams Support (50%)

• Ensure cross-functional project priorities are aligned across creative, web, product, and marketing stakeholders.

• Serve as the primary operational partner for the creative and web teams, coordinating projects, timelines, and deliverables.

• Support planning, execution, and optimization of marketing campaigns, including product launches, brand initiatives, and promotional efforts.

• Manage cross-functional communication, ensuring the India marketing team is aligned with project priorities and workflows move efficiently across all stakeholders.

• Support quality control and review processes for marketing assets, ensuring brand consistency and adherence to guidelines.

• Track project progress, report on status, and proactively identify and resolve potential roadblocks.

• Report weekly on creative and web team capacity, including forecasting upcoming workload and identifying potential resourcing gaps.

India Operational Support (30%)

• Manage HR-related operational tasks for the India marketing team, including tracking vacation requests, WFH requests, and other scheduling needs.

• Communicate employee status, requests, and scheduling updates back to functional leads in a clear and timely manner.

• Ensure smooth coordination between India-based marketing staff and US-based management teams.

• Help maintain operational efficiency, team capacity, and adherence to organizational policies.

Miscellaneous Marketing Responsibilities (20%)

• Assist in providing comprehensive reporting on campaign and project results for initiatives led by the creative and web teams.

• Support content updates across digital channels (website, social media, email, etc.).

• Collaborate with external partners or vendors as needed.

• Participate in team meetings, brainstorming sessions, and other ad hoc marketing initiatives.

• Other duties as assigned.

Desired Traits Experience:

• 8–10 years in marketing operations, creative operations, project management, or campaign execution, ideally in a fast-paced agency environment.

• Proven experience supporting creative and web teams, including managing project timelines, deliverables, and cross-functional workflows.

• Hands-on experience with web project management, including coordinating with designers, content creators, developers, and QA teams.

• Strong understanding of the creative and web development processes, CMS workflows, and how design, content, video and development teams collaborate to ship updates.

• Strong organizational and communication skills; ability to collaborate effectively with both India- and US-based teams across time zones.

• Comfortable working flexible hours to support US stakeholders.

• Detail-oriented, proactive, and able to manage multiple priorities simultaneously.

• Familiarity with Figma, Asana, and Wordpress is a plus.

• Experience handling HR/operational coordination tasks for a team (vacation tracking, WFH management, internal communication) is highly desirable.

Interested in learning more? We look forward to hearing from you soon.

About Fictiv

Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.

We’re actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.

• Excel at being part of a strong, empathetic team.

• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.

• Have an ‘always learning’ mindset that celebrates learning, not just wins.

• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.