Creative Director

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$570M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale.

The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster.

Position Summary

Harness is seeking a visionary, and hands on Creative Director to join our marketing team and lead our global creative efforts. Reporting directly to the Head of Corporate Marketing, you will oversee a talented team of geo-distributed creatives to elevate the Harness brand across multiple platforms. In this role, you will champion innovative ideas and strategies that resonate with our audience, ensuring consistent and compelling brand messaging.

You will be responsible for driving creative excellence in all marketing initiatives, from digital campaigns to content creation and visual storytelling. If you are passionate about leveraging creativity to inspire and engage, and thrive in a fast-paced, collaborative environment, we invite you to help shape the future of the Harness brand. Join us in redefining the way we connect with our customers and the industry at large.

About the role

• Cultivate and enhance Harness’ core brand identity, voice, visual diagrams, and explanatory visuals.

• Lead a diverse team of brand designers, offering mentorship, career development, and creative guidance.

• Evaluate our creative strategies, analyze competitor efforts, and propose and implement a cohesive creative vision.

• Generate concepts for content initiatives, influencer partnerships, sponsorships, and co-branding projects.

• Demonstrate thought leadership and early adoption of AI and other efficiency tools to enable greater productivity and more agile and expansive testing and optimization.

About you

• Demonstrated success leading powerful creative campaigns and brand development for SaaS organizations.

• Strong creative strategy and direction experience across full-funnel initiatives, from concept development through execution.

• Hands-on mastery of design tools (Adobe Creative Suite, Figma, Canva, etc.) and a keen eye for current creative and design trends.

• Background in B2B communications with an understanding of relevant target audiences.

• Exceptional attention to detail and a strong passion for enhancing storytelling and craftsmanship.

• Exceptional communication skills – with the ability to distill complex concepts into clear, compelling narratives. You can balance multiple projects, adapt quickly to live feedback, and provide creative leadership.

• Proven experience in team management, including hiring, offering constructive feedback, and fostering a design-centric culture.

Work Location

• Remote from within the U.S

What you will have at Harness

• Competitive salary

• Comprehensive healthcare benefits

• Flexible Spending Account (FSA)

• Flexible work schedule

• Employee Assistance Program (EAP)

• Flexible Time Off and Parental Leave

• Monthly, quarterly, and annual social and team building events

• Monthly internet reimbursement

The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

Harness in the news:

• Accelerating Our Mission to Bring AI to Everything After Code

• Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation

• How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal

• Harness Research Shows AI Visibility Crisis Fueling Security Nightmare

• Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.